For orders within the UK we offer free shipping.
For orders outside of the UK the shipping fee will be £10.
Please note: any import duties that may arise will be your responsibility.
We will endeavour to dispatch all items within 3 working days of receiving your order (Monday – Friday excluding public holidays).
3. Returns policy
If you change your mind about a purchase, you can return your order for an exchange or refund provided items are unused and sent back with all the original packaging within 10 days.
Please e-mail us at firstname.lastname@example.org with your order number where one of our team will e-mail you with a Returns Authorisation (RA) number and further instructions.
Please note the following:
We are unable to refund original shipping costs or reimburse costs incurred by you for returning your order
We recommend that you return items via registered mail so that you have proof of dispatch in case the item is lost or goes missing
Please ensure you have sufficient insurance cover in case anything goes wrong
Should a product be damaged while it is being shipped to you, we will provide you with a full refund or exchange. Return postage will be refunded in case of damaged, defective or incorrectly sent products and a refund will be issued through the method used for payment.